HP M1522N MFP – multiple page scan problem

A brand new HP M1522N has problems when scanning from it’s adf (automatic document feeder). When you put the documents in the ADF and press scan only the first page gets scanned correctly. The same thing happens when you try to scan from the computer using the original CD utilities provided with the multifunction device.

I read this topic in the HP forum: http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1249169

I also called an HP service center and old them of my problem, they called me back on the other day asking me give them the printer so they could see the problem themselves.


I have reinstalled the printer software couple of times using all available sources – no result. Afterwards I’ve changed the printers firmware – no result.

Then I tried using the Windows Scanner and Camera wizard and the scanner worked fine.

So in my opinion HP have to resolve an software issue with the multiple page scan from ADF on a HP M1522N MFP device. So if you experience such problem try the latest software from HP and if it dose not solve your problem just use the Windows Scanner and Camera Wizard (Start Menu – > All Programs – > Accessories -> Scanner and Camera Wizard) and you will be able to scan multiple pages. You can access the multiple pages scan option in the Scanner and Cammera Wizard by choosing “Document Feeder” for the “paper source” option on the “Choose Scanning Options” page.